Business Transformation Services

Strategic Operations & Organizational Design

Build the operational foundation and market positioning to scale strategically, from vision to execution.

Most businesses know what they want to achieve. They struggle with how to get there. I help you build the strategic architecture, operational systems, and market presence to scale with clarity and confidence.

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This is for you if:

✓ You're building or scaling a business and need operational foundations that support growth
✓ You have a vision but lack the strategic roadmap, structure, or systems to execute
✓ Your team delivers but you're not positioned as the strategic player you are
✓ Operations feel chaotic (reactive instead of strategic), dependent on people not systems
✓ Leadership is misaligned on priorities, direction, or how to execute strategy
✓ You're ready to invest in building the operational and strategic foundation for sustainable growth

Whether you're:

→ A startup building foundations from the ground up

→ A growing business scaling beyond the "scrappy" phase

→ An established business transforming operations or market position

This is NOT for you if:

✗ You need day-to-day project management support (not strategic transformation)
✗ You're looking for quick fixes without addressing root causes
✗ Leadership isn't committed to change

Services: Choose What You Need

Every business is different. You might need strategic planning, organizational restructure, operational systems, or all of the above.

Here's what I offer. Work with me on one area, or build a comprehensive transformation.

My Services

Please expand the menus below to see the detailed offers.

  • What it is:
    Building your long-term vision, strategic roadmap, and growth plan.

    What's included:

    • Vision

    • Mission

    • Tenets

    • 3-year outlook and strategic objectives

    • Revenue model and business verticals

    • Strategic roadmap (3-year, 1-year, next 6- months)

    • OKRs (Objectives & Key Results)

    • Quarterly planning framework

    Outcomes:

    • Clear direction on where you're going

    • Roadmap that connects vision to execution

    • Leadership alignment on priorities

    • Framework for making strategic decisions

    Best for: Businesses that have grown reactively and need strategic clarity, are ready to scale but lack a clear growth plan, or are just starting out and need clear direction.

  • What it is:
    Designing the organizational structure, roles, and reporting lines that enable your strategy to be executed efficiently.

    What's included:

    • Departmental structure and verticals

    • Role definitions and responsibilities

    • Reporting lines and decision-making frameworks

    • Team structure and capacity planning

    • Staffing strategy (current + future state)

    Outcomes:

    • Organizational clarity (who does what, who reports to whom)

    • Structure that supports growth without chaos

    • Clear accountability and decision rights

    • Scalable model for hiring and team expansion

    Best for: Businesses scaling past the "everyone does everything" phase, or struggling with unclear roles and accountability.

  • What it is:
    Identifying and aligning your products/services to market opportunity, building your audience framework, defining your portfolio, and building go-to-market strategy.

    What's included:

    • Product/service portfolio audit

    • Market opportunity assessment

    • Product roadmap and prioritization

    • Go-to-market strategy

    • Pricing and packaging strategy

    • Time-to-market optimization

    Outcomes:

    • Clear product strategy and priorities aligned with market, audience, and realistic execution timelines

    • Portfolio aligned to revenue goals

    • Go-to-market plan for launches

    • Resource allocation clarity

    Best for: Businesses with multiple offerings that lack strategic focus, or launching new products/services.

  • What it is:
    Building your market position, competitive differentiation, and brand strategy so you're seen as the strategic partner you are.

    What's included:

    • Competitive positioning and differentiation

    • Value proposition and messaging framework

    • Content & messaging narrative to drive audience clarity and trust

    • Target market and ideal customer profile

    • Brand architecture

    • Narrative alignment (internal capabilities → external story)

    • Website audit

    Outcomes:

    • Clear market position and differentiation

    • Messaging that reflects your strategic value

    • Brand presence that attracts ideal clients

    • External credibility that matches internal capability

    Best for: Businesses with strong capabilities but weak market positioning, or those ready to elevate their brand.

  • What it is:
    Building the systems, processes, and workflows that drive consistency, accountability, and predictable execution.

    What's included:

    • Core process documentation and optimization

    • Workflow design and automation opportunities

    • Project/program management frameworks

    • Performance metrics and KPIs

    • Standard operating procedures (SOPs)

    Outcomes:

    • Repeatable processes that reduce chaos

    • Accountability systems that ensure follow-through

    • Operational efficiency and time savings

    • Predictable delivery and quality

    Best for: Businesses where work feels reactive, inconsistent, or dependent on specific people rather than systems.Item description

  • What it is:
    Building or transforming your PMO or operations to drive strategic execution, visibility, and accountability across projects and ops.

    What's included:

    • Structure and governance model

    • Intake and prioritization frameworks

    • Reporting and visibility systems

    • Resource management approach

    • Change management and adoption strategy

    Outcomes:

    • Strategic visibility into all projects

    • Standardized delivery

    • Better resource allocation

    • Executive confidence in execution

    Best for: Businesses managing multiple projects without clear prioritization, visibility, or consistent delivery, or those than need efficiency built into their operations that align to strategic objectives.

  • What it is:
    Guiding your leadership team to operate with strategic clarity, cohesion, and accountability, aligning on direction and execution.

    What's included:

    • Leadership team alignment sessions

    • Strategic narrative development (internal story)

    • Decision-making frameworks

    • Executive coaching and advisory

    • Ongoing strategic guidance

    Outcomes:

    • Leadership aligned on strategy and priorities

    • Clear communication and decision-making

    • Executive confidence and cohesion

    • Consistent strategic narrative across the org

    Best for: Leadership teams misaligned on priorities, or executives who need strategic partnership and coaching.

How to Choose What You Need

Not sure where to start? Here's how to think about it:

If you need clarity on direction:
→ Start with Strategic Architecture

If you're scaling and structure is breaking:
→ Focus on Organizational Design + Operational Excellence

If execution feels chaotic or projects aren't aligned:
→ Consider PMO Establishment + Executive Alignment

If you're capable but not positioned well:
→ Start with Market Positioning & Brand Strategy

If you want comprehensive transformation:
→ Combine multiple services (most clients do 2-4 areas)

Still not sure? Book a discovery call and we'll figure it out together.

How We Work

This isn't consulting where I disappear and hand you a report. But it's also not constant meetings that drain your time.

I work to deeply understand your business, where you've been, where you are, and where you want to go. Once I understand your why, I build the strategy and systems you need. Then we come back together to review, refine, and ensure it actually works for your reality.

You get both the strategic thinking AND the practical tools to execute, without consuming all your time in the process.

The Process:

→ Deep discovery to understand your business and your why
→ I build strategy and systems tailored to your reality
→ Collaborative refinement—you review, I iterate
→ Stay with you through implementation
→ Efficient with your time, but deeply invested in your success

You get a strategic partner who understands your business deeply and builds solutions that fit. Not someone who delivers cookie-cutter recommendations and walks away.

How Services Work Together:

Single Service Focus:
Choose one area to address (e.g., Strategic Architecture or Market Positioning).
Timeline: Typically 4-8 weeks depending on scope.

Comprehensive Transformation:
Combine multiple services for end-to-end transformation (e.g., Strategic Architecture + Organizational Design + Operational Excellence).
Timeline: Typically 3-6 months depending on how many areas we're addressing.

Ongoing Partnership:
After initial work, some clients continue with monthly strategic advisory and execution support as they scale.
Timeline: Month-to-month, typically 6-12 months.

Every engagement is customized based on which services you need and how quickly you want to move.

Not sure where to start? Book a discovery call

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